Discontinued Product, please contact 0800 RINNAI for more information

Discontinued Product, please contact 0800 RINNAI for more information

Rinnai Neo range (RIB2310/RIB2311)

Discontinued March 2018 and replaced by the Neo range with simple remote

Rinnai Neo range (RIB2310/RIB2311)

The Rinnai Neo™ gas fire range combines modern good looks with the latest advances in technology. A choice of framing options available to individualise your fireplace.

This range is controlled using the electronic timer remote wireless controller.

Four options in the range:
• Neo Inbuilt
• Neo Inbuilt Premium Classic
• Neo Freestanding Console
• Neo Freestanding Plinth


Suitable for
Living rooms and open plan areas. Heating area 65-112 m² (depending on gas type and where you live in NZ).

Gas type
Available for Natural Gas or LPG. Gas type specified at the time of purchase.
Neo Inbuilt clearances 
The appliance must not be installed where curtains or other combustible materials (coffee tables, couches etc.) could come into contact with the fire. In some cases curtains may need restraining. The 1000 mm clearance above is the clearance to the ceiling. The 400 mm side clearance includes side walls.

Diagram showing minimum clearances from the unit when it is operating

Neo Freestanding clearances 
Neo Freestanding clearances


NG: 14-30 MJ/h
LPG: 14-27 MJ/h

Output NG

3.24-6.94 kW

Output LPG

2.98-6.04 kW



Energy Star Rating


Data plate Inside the appliance on the front left hand side
Flue: mock chimney and freestanding Natural draft flue. Must be installed with a Rinnai flue system. Mock chimney installations require a Rinnai Zero Clearance Box and Flue Kit. Flue dimensions; outer 150 mm, inner 100 mm.
Flue: masonry Must be installed with a Rinnai flexiliner flue (Ø 100 mm)
Gas connection ½ " BSPT, the gas supply terminates inside the heater at the front lower right hand side of the appliance.
Ignition Continuous spark electronic ignition
Noise level 37-45 dB(A)
Power consumption High 50 W, standby less than 3 W. A 1.5 m power cord is supplied with a 3-pin plug on the rear left of the fire.
Safety devices Overheat switch, electrical fuse, flame failure sensing system, and power failure protection.
Weight 60 kg
Market release 2011
Discontinued March 2018, superseded by the Neo range with simple remote
Compliance ES: Supplier Declaration of Compliance
• Declaration Number - 123912011

Neo Inbuilt dimensions diagram

Neo Freestanding dimensions diagram

Ducted Gas Heating Service Centre

Ducted Gas Heating Service Centre
Operating 5 days a week, 8am to 5pm, Monday to Friday our New Zealand based customer service centre provides nothing but top quality. If you need to book in a Ducted Gas Heating service, we have a team of providers fully trained and equipped with diagnostic tools to service your appliance when you need them. 

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