Cookie Policy

What are cookies?

Cookies are small text files that are stored in your device (computer, mobile phone, or tablet) via your browser in order to improve your experience of using the website, and to enable certain functions.

We use cookies to provide our website visitors with a better experience, identify preferences, analyse trends, address technical problems, and help us to improve our website.

The information in the cookies relates to your device, to your browser, and to the way you browse through our content. It is not linked to your name, address, or e-mail address and does not identify yourself personally.

To the extent that personal information may be collected using cookies, such information will only be processed in accordance with our Privacy Policy and this Cookie Policy.

Why do we use cookies?

Cookies can be placed on our website by us or by third parties with whom we co-operate. They help us diagnose technical problems, analyse the traffic to our website, analyse trends, observe and measure how our visitors engage with our website, and identify preferences.

Cookies we use

Essential Cookies
Essential cookies enable you to navigate our site, and to use our services and features. Without these cookies, our website would not perform as smoothly as we would like, and we may not be able to provide certain core functions and features.
Cookie Name Purpose
Domain: rinnai.co.nz
__RequestVerificationToken This is an anti-forgery cookie set by web applications built using ASP.NET MVC technologies. It is designed to stop unauthorised posting of content to a website, known as Cross-Site Request Forgery. It holds no information about the user, and is destroyed on closing the browser.
ASP.NET_SessionId General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server.
rinnaiwebsite_SAVVYAUTH,
tradesmartloggedin
Used to identify a logged-in user, and to enable that user to access secure areas of a site.
rinnaiwebsite_UserRemPass Used to identify a logged-in user who has chosen to have their password saved for faster login on the next visit to the site.
SessionCookie_AntiSpam Used to identify and prevent unsolicited usage of the web site, such as a web-bot submitting forms.

 

Analytics Cookies
Analytics cookies collect information about the use of this website, and enable us to improve the way it works. For example, analytics cookies show us the most frequently visited pages and analyze site traffic. We use them to look at overall patterns of usage, rather than the usage of any particular individual.
Cookie Name Purpose
Domain: rinnai.co.nz
_gat_UA-12533576-1
_ga_W3L14Q2LDP
_ga
_gid

Google Analytics cookies for keeping track of your visit to this website, how you got here, how long you spent on each page, number of times you have visited our site, first and most recent visit, etc.

For more information visit this page.

The following Google Analytics Advertising Features are also enabled:

  • Remarketing with Google Analytics - joins anonymous Google Analytics data with Google third party advertising identifiers and may be used for the purpose of ads personalisation.
  • Google Analytics Demographics and Interest Reporting - aggregate, anonymous data about visitors likely interests and demographics is shared by Google in our Google Analytics reports and may be used for the purpose of ads personalisation.
  • Google Signals - Google Analytics associates visit information it collects from our site with Google information from accounts of signed-in users who have consented to this association for the purpose of ads personalisation. This Google information may include end user location, search history, YouTube history, and data from sites that partner with Google. This is used to provide aggregated and anonymised insights into our visitors' cross-device behaviours.

Currently available opt-outs for web-based Google Analytics tracking can be found here.

 

Third-party Cookies
A third-party cookie is one that is from a domain other than the one a user is visiting. Third-party cookies are placed so that a site can remember something about you at a later time. They are typically used to store surfing and personalisation preferences and tracking information.
Cookie Name Purpose
Domain: atdmt.com
AA003,
ATN
Used to deliver adverts that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign.
Domain: doubleclick.net
IDE,
DSID

Used to identify a browser for advertising purposes, and for tracking performance and preferences.
For more information, please visit www.google.com/policies/privacy/partners/

If you wish to disable DoubleClick cookies on your browser please visit this website.

Domain: facebook.com
_js_reg_fb_ref,
act,
c_user,
datr, fr,
locale,
pl,
presence,
reg_fb_gate,
reg_fb_ref,
sb,
wd,
xs

We use the Facebook Like and share buttons to integrate our website with our page on Facebook.com - a common feature of websites these days. In doing so this causes some cookies to be created by Facebook that detect the number of "likes/shares", and whether you are logged into Facebook or not. 

For more information refer to Facebook's cookie policy here.

Domain: google.com, www.google.com, googleusercontent.com
1P_JAR,
APISID,
HSID,
NID,
OTZ,
SAPISID,
SID,
SIDCC,
SSID

Google advertising cookie used for user tracking and ad targeting / personalisation purposes.

Domain: pinterest.com
_auth,
_ga,
_gid,
_pinterest_referrer, _pinterest_sess

Enables users to share website content on pinterest, and track the usage of pinterest services.

Domain: youtube.com
APISID,
HSID,
LOGIN_INFO,
PREF,
SAPISID,
SID,
SSID,
VISITOR_INFO1_LIVE,
YSC

Used by YouTube (Google) for storing user preferences and settings, and saving content for later viewing.

 

Our Promotions website:

Name

Purpose, type, and duration

_acloggedin

  • Supports login by Acuity Scheduling client if the client has an account
  • Cookie
  • January 1, 2025

ACUITY_CART

  • Stores details about a client's package, gift, or subscription purchase, including the item purchased and the quantity
  • Only applies to the new scheduler
  • localStorage
  • No expiration

_client_acloggedin

  • Supports login by Acuity Scheduling client if the client has an account
  • Cookie
  • January 1, 2025

_dd_cookie_test

  • Tests if cookies are supported
  • Cookie
  • Expires instantly

_dd_s

  • Tracks browser errors
  • Cookie
  • Four hours

_dd_site_test

  • Tests if cookies are supported
  • Cookie
  • Expires instantly

_grecaptcha

  • Helps reduce spam in Acuity Scheduling
  • localStorage
  • No expiry

_ssid

  • Remembers devices for anti-fraud purposes
  • Cookie
  • Four years

CART

  • Shows when a visitor adds a product to their cart
  • Cookie
  • Two weeks

CHECKOUT_WEBSITE

client_username

  • Remembers a logged in Acuity Scheduling client's username between visits
  • Cookie
  • One year

clientUser

  • Stores the Acuity Scheduling client's username, OAuth2 Access Token, and OAuth2 Refresh Token. This cookie is required for functionality of logged-in clients
  • Cookie
  • 30 days

Commerce-checkout-state

  • Stores state of checkout while the visitor is completing their order in PayPal
  • sessionstorage
  • Session

Crumb

hasCart

  • Tells Squarespace that the visitor has a cart
  • Cookie
  • Two weeks

Locked

  • Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.
  • Cookie
  • Session

orderStatusSessionToken

  • Authenticates a visitor who logs into an order status page.
  • Cookie
  • One year

PHPSESSID

  • Securely authenticates a visitor during their checkout in Acuity Scheduling
  • Cookie
  • One month

RecentRedirect

  • Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.
  • Cookie
  • 30 minutes

remember_client

  • Remembers Acuity Scheduling client’s login details if they have an account
  • Cookie
  • 365 days

siteUserCrumb

SiteUserInfo

SiteUserSecureAuthToken

  • Authenticates a visitor who logs into a customer account
  • Cookie
  • Three years

squarespace-announcement-bar

  • Prevents the announcement bar from displaying if a visitor dismisses it
  • localStorage
  • Persistent

squarespace-likes

  • Shows when you've already "liked" a blog post
  • localStorage
  • Persistent

squarespace-popup-overlay

  • Prevents the promotional pop-up from displaying if a visitor dismisses it
  • localStorage
  • Persistent

squarespace-video-player-options

ss_cookieAllowed
  • Remembers if a visitor agreed to placing analytics cookies on their browser if a site is restricting the placement of cookies
  • Cookie
  • 30 days

ss_sd

  • Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions
  • Cookie
  • Session

Test

  • Investigates if the browser supports cookies and prevents errors
  • Cookie
  • Session

TZ

  • Enables a Acuity Scheduling client’s appointments to display correctly based on their time zone preferences.
  • localStorage
  • Persistent

 

Cookie Name

Duration

Purpose

ss_cid

Two years

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cpvisit

Two years

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvisit

30 minutes

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvr

Two years

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvt

30 minutes

Identifies unique visitors and tracks a visitor’s sessions on a site

 

How do I manage cookies?

You can disable essential, preference, and social media cookies through the settings on your browser. You may wish to refer to http://www.allaboutcookies.org/browsers/index.html for information on commonly used browsers. You can follow the instructions on your browser’s help page or their website to remove the cookies set by our site and other sites. You can also choose to block our site and other sites from setting these cookies in the future.

 

To opt-out of analytics cookies by Google Analytics, please go to https://tools.google.com/dlpage/gaoptout.

 

Please note that if you get a new computer, install or upgrade a browser, or erase or otherwise alter your browser's cookie file, this may also clear the opt-out cookies.