Engine $3863, frame $736. Premium Classic model is $5070 (engine $3863, frame $1207). Indicative pricing only, price will vary according to the framing option selected.
Combining good looks with technology and a realistic looking log set.
The Neo has been designed with versatility in mind. Choose from the contemporary Neo Inbuilt or the more classic villa-style option of the Neo Premium Classic. A choice of framing options are available.
With the Neo's advanced design, you'll require less energy to heat your room, which means lower running costs.
Back-to-basics simple infra-red remote makes operation easy and stress-free, or upgrade to Wi-Fi capability with our Wi-Fi module retrofit kit, part number R7000 (RRP $264 plus installation). This will need to be fitted by a licensed gasfitter.
Suitable for masonry installations and installations into a mock (false) chimney in open plan areas and living rooms.
Heating areas (up to)
- Upper North Island: 112 m2
- Central and lower North Island: 77 m2
- South Island: 65m2
The Neo draws air for combustion from the room. Adequate ventilation must be calculated by the gasfitter as per AS/NZS 5601.1.
Available for Natural Gas or LPG, specify at the time of purchase.
Inside the appliance on the front left hand side
Inner Ø100 mm, outer Ø150 mm. Appliance must be installed with a Rinnai flue system.
The Neo must be installed with a Rinnai flexiliner flue Ø100 mm
½ " BSPT flexi. The gas supply terminates inside the heater at the lower front RHS of the appliance.
Continuous spark electronic ignition
Overheat switch, electrical fuse, and flame failure sensing system
Operated using a basic infra-red remote, or for more features such as timers and thermostatic control, by using a Wi-Fi module (purchased separately) and using the Rinnai Wi-Fi fireplace controller app.
The minimum clearances listed below are measured from the edge of the inner glass.
Energy Safety Supplier Declaration of Compliance: Declaration number - 18792201810
Enables selected Rinnai gas fireplaces to be connected to the Rinnai wi-fi app for full thermostatic control and functionality.
Yes. The majority of modern gas fires have electronic ignition and safety components that require electricity. For customers concerned with power outages, there are commercially available battery backup systems. One provider is Helio (www.heliosps.co.nz) who supply systems specifically designed for use with gas space heaters and water heaters.
For flues terminating through the roof there is a requirement for how far the flue terminal needs to be from the building. This clearance is required to ensure products of combustion are cleared adequately. Rinnai recommends the flue cowl should have a 500 mm clearance from any part of the building.
For more information, refer to the installation manual of the gas fireplace you are interested in – available on our website.
With the exception of the Compact 2 model, all Rinnai fires may be suitable to have a TV installed above them. Rinnai fires incorporate a fan that distributes warm air outwards into the room rather than directly upwards, meaning that installation of a TV may be an option.
Please refer to the Specification guide for gas fireplaces for recommended installation clearances. It is the responsibility of the owner to check the TV installation instructions with the TV supplier to verify clearances. Some TV manufacturers have warranty conditions that state a TV is not to be installed above a fireplace. Rinnai does not accept any responsibility for damage to a TV resulting from the use of this information.
This is a fireproofing box that isolates the appliance from combustible materials. For the Linear, Evolve, Symmetry and Arriva models, this is integrated into the design of the fire. For the Neo inbuilt, Ember and Compact gas fires, a zero clearance frame or box needs to be purchased in addition to the fire if the installation requires isolation from combustible materials.
For reliable operation, Rinnai gas fires should be serviced every two years (including inspection of the flue system). If they are in a particularly dusty environment or subject to excess lint (for example dog hair, or where there are newly laid carpets) then annual servicing is recommended.
If you’d like to schedule a service, just give us a call 0800 RINNAI (0800 746 624) or fill in our form online.
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