Pro Series High Wall Heat Pump

Overview

When the weather turns, turn to someone you can trust

The Rinnai Pro Series High Wall Heat Pump System provides both optimal heating and cooling all year round no matter where you live. Packed with innovative features including Wi-Fi connectivity, self-cleaning and sleep mode, the Pro Series is the ultimate in providing complete comfort. This smart system can also work around your unique lifestyle with its timer function, allowing you to set the unit's operation times for the perfect room temperature. 

This energy-efficient heat pump is eligible for an NZ Green Energy Loan - read here for more information.

Encased in a sleek contemporary design, the Rinnai Pro Series Heat Pump range is durable, convenient and easy to maintain. 

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Heat Pump Buyer's Guide

Need some help finding the perfect Heat Pump? Here's everything you need to know.

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Which size heat pump is right for me?

Use our heat pump guide to help identify which of our heat pumps is right for your space.

How many rooms do you want to heat?

Heat a single room

Heat multiple rooms

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Product Details

Designed for New Zealand's ever-changing climate, the Rinnai Pro Series High Wall Heat Pump System provides optimal heating and cooling all year round.

Packed with innovative features including Wi-Fi connectivity, self-cleaning function and sleep mode, the Pro Series is the ultimate Heat Pump to provide complete comfort. This smart system can also work around your unique lifestyle with an ultra-practical timer function, allowing you to set the unit's operation times to achieve the perfect room temperature.

In addition, the Rinnai Pro Series Triple-Health Filter not only improves the heating efficiency by accelerating the defrosting process in super-cold conditions, but it also reduces pollutants and uses nanotechnology to effectively prevent bacteria growth by releasing antimicrobial silver ions.

Enclosed in a sleek contemporary design, the Rinnai Pro Series Heat Pump range is durable, convenient, and easy to maintain.

Wi-Fi Control*
Set your favourite temperature from anywhere, with our intuitive Android or Apple App. Come home to ultimate comfort.
Inverter Technology
Powerful to heat and cool fast, but also smart, seamless operation to maintain consistent temperature and reduce running costs.
Quiet Operation
Designed to keep noise levels to a minimum without affecting performance, thanks to its clever design optimised to deliver better air distribution.
3D Airflow
Air blades can be controlled to swing both horizontally and vertically, allowing for balanced room temperature and comfort.
Heating & Cooling
All year round comfort, with full temperature control suited to your needs.
Turbo Function
Quickly cool in summer or swiftly warm in winter.
Dehumidifying Mode
Efficiently manages room humidity levels to ensure optimum comfort levels during humid summer days.
Timer
A delay ON or OFF timer allows you to select a period of time (from 30 minutes to 24 hours), the unit will turn either on or off depending on its current status.
Sleep Mode
The Pro Series intelligent sleep mode operates on a two-way temperature control that modulates up and down to mimic outside ambient temperatures, ensuring a comfortable sleep.
Demand Control
Equipped with demand response capability (DRED) to help reduce overall power consumption at critical peak load times.**

R32 Refrigerant
R32 refrigerant has lower global warming potential than traditional refrigerants. Also provides higher energy efficiency while using lower refrigerant volumes.

* NetHome Plus is a third party application independent of Rinnai.

** Where and when available from NZ energy providers.

Pro Series Heat Pump range

2.65kW Reverse Cycle Split System

Best For:

  • Improving indoor air quality in your home
  • Heating or cooling a small area of your home such as bedrooms or home-work spaces
  • Maintaining room ambience
  • Wi-Fi Control
  • Low indoor noise level
3.5kW Reverse Cycle Split System

Best For:

  • Improving indoor air quality in your home
  • Heating or cooling small to medium areas of your home such as large bedrooms, home-offices or medium-sized living spaces
  • Maintaining room ambience
  • Wi-Fi Control
  • Low indoor noise level
5.0kW Reverse Cycle Split System

Best For:

  • Improving indoor air quality in your home
  • Heating or cooling areas of your home such as family rooms and larger living spaces
  • Maintaining room ambience
  • Wi-Fi Control
  • Low indoor noise level
6.0kW Reverse Cycle Split System

Best For:

  • Improving indoor air quality in your home
  • Heating or cooling large open plan living areas
  • Maintaining room ambience
  • Wi-Fi Control
  • Low indoor noise level
7.15kW Reverse Cycle Split System

Best For:

  • Improving indoor air quality in your home
  • Heating or cooling large open plan living areas
  • Maintaining room ambience
  • Wi-Fi Control
  • Energy efficient invertor technology
7.8kW Reverse Cycle Split System

Best For:

  • Improving indoor air quality in your home
  • Heating or cooling large open plan living areas
  • Maintaining room ambience
  • Wi-Fi Control
  • Energy efficient invertor technology

Technical Specifications

Colour

White

Refrigerant

R32

System codes

• HSNRP26B (2.65 kW)
• HSNRP35B (3.5 kW)
• HSNRP50B (5.0 kW)
• HSNRP60B (6.0 kW)
• HSNRP70B (7.15 kW)
• HSNRP80B (7.8 kW)

Area coverage (up to 2.6 m insulated ceiling)
2.65 kW: 11-17 m2 3.5 kW: 16-23 m2
5.0 kW: 23-33 m2 6.0 kW: 27-40 m2
7.15 kW: 32-47 m2 7.8 kW: 36-53 m2
Dimensions W x H x D (mm)
Model Indoor unit Outdoor unit
2.65 & 3.5 kW 802 x 290 x 200 805 x 330 x 554
5.0 & 6.0 kW 971 x 228 x 321 890 x 342 x 673
7.15 & 7.8 kW 1082 x 234 x 337 890 x 342 x 673
Indoor unit operating range

Cooling: 16∼32°C: 2.6kw, 3.5kw, 7kw, 8kw
Heating: 0∼30 °C

Noise level dB(A)
Model Indoor unit Outdoor unit
2.65 kW 55 57
3.5 kW 56 58
5.0 kW 57 65
6.0 kW 59 66
7.15 kW 63 65
7.8 kW 64 67
Full specification data

Detailed specification information is available in the installation guide within the 'Downloads' tab.

Market release

September 2022

FAQs

Every home is as individual as its owner in its requirements and choosing the wrong size Heat Pump for the room you are wanting to heat can leave you cold and cost you more in power consumption.

Correctly determining the size of equipment for your space is critical and directly relates to how much energy or heat the unit can produce. An undersized unit will be ineffective in bringing a room to the desired temperature, while an oversized unit will turn off and on frequently, causing wear and tear.

Aspects to be considered include – the size of the room you wish to heat; how many doors and windows it has and how they are situated; is the room insulated - to name a few. Because of the technical nature of correct sizing, the key to selecting the right size Heat Pump for your home is an assessment and discussion of your needs with an accredited Heat Pump professional.

Key considerations include: the size of the area you wish to heat or cool, if you want to heat or cool just one room or your entire home, the local climate, the number of windows in the area, insulation in the walls and possible location options.

For an electric heating and cooling solution, we recommend that you have an Accredited Heat Pump professional do a full assessment of your home and your comfort requirements to ensure you get the correct heat pump and sizing for your geographical location and unique requirements.

For more information, take a look at our ‘How to Choose the Right Heating & Cooling Solution for your Unique Space’ blog article.

Typically, Heat Pumps are sized and installed to heat a single room or area. To heat your whole home, you may need several Heat Pumps, or a Ducted Heating & Cooling System. For more on Ducted Heat Pump Systems take a look at our 'What is a Ducted Heat Pump System' blog article.

Just like your car, a properly maintained & regularly serviced Heat Pump will perform better than a neglected one. A Heat Pump with clogged air filters needs to work harder to provide the same amount of heat as a clean one, and that performance reduction is reflected in the cost to run and the output – and ultimately in your power bill.

Home maintenance is simple enough - to ensure good airflow and to keep it operating at peak efficiency just vacuum the filter from the indoor unit once a month. Also make sure you keep the area around your outdoor unit clear from any plant matter, rubbish or debris. It is also important that you don’t place anything directly on top or around your outdoor unit that may compromise the airflow and in turn compromise its performance.

Take a look at our 'Looking After Your Heat Pump' article for more information.

Heat Pump servicing is often overlooked as an integral part of maintaining the longevity and efficiency of the unit.

It is recommended that you have your Heat Pump professionally serviced every 12 months, ideally before the start of winter, to ensure your unit is working optimally. Whilst DIY home maintenance will help keep your unit working effectively and efficiently, it does not replace the need to have your system professionally serviced by an accredited Heat Pump Air Conditioning technician.

A professional service will ensure your system will operate smoothly and efficiently delivering comfort to your home environment whilst extending the life of your investment. As a guideline, your Heat Pump should be serviced annually.

Experienced and qualified installers usually take somewhere around 3-4 hours for a straightforward back-to-back (where the indoor unit and outdoor unit are positioned directly opposite each other on the interior and exterior of a wall) Heat Pump installation. More complex Heat Pump installations will take a bit longer.

Ducted systems can take between one to two days depending on the amount of spaces to be ducted. Installing a Heat Pump is a complex process requiring qualified trade professionals so must ALWAYS be undertaken by a reputable accredited installation company.

Common sense tells us that no heating appliance should be used 24 hours a day. Using your heat pump correctly is using it as required.

If you are not home during the day, there is no need to run your heat pump during the day, adding to your power bills unnecessarily. If your home has good insulation, a couple of hours in the morning and a few hours in the evening should suffice.

When the temperature drops, Heat Pumps perform a defrost cycle to remove ice build-up on the outdoor heat exchanger. Ice build-up occurs during the heat process as the outdoor unit takes the moisture and heat from the air.

The defrost cycle is a necessary part of the Heat Pump’s operation, as the airflow can be restricted if the heat exchanger is covered in ice, which will subsequently affect its efficiency. Ice also acts as a thermal insulation barrier on the heat exchanger preventing heat absorption. By defrosting the heat exchanger the unit’s efficiency increases.

In defrost mode the Heat Pump will stop heating for short periods of time and it’s important not to turn your system off when it’s going through this cycle.

The average warranty period for a new Heat Pump in New Zealand is five years but Rinnai offer a 6 year warranty when the Heat Pump is installed by a Rinnai Accredited Installer (5 years for non-accredited installers).