Frequently Asked Questions

Answers from your experts in total home living.

There are so many similar products around, what does Rinnai provide that the others don't?


  • As the world’s largest gas appliance manufacturer, Rinnai is widely regarded as the industry leader.
  • Rinnai products are known throughout the world for their superior quality, safety, technology and sophisticated control systems, all factories are ISO 9001 and/or ISO 14001 certified.
  • We have an established 40 year history in New Zealand.
  • Rinnai are happy to advise that we now have an IANZ accredited Test Lab for MEPS testing on Hot Water Cylinders. The lab uses the latest in test equipment and can test all type of Hot Water Cylinders for MEPS heat loss testing.

This question is relevant to these products