Frequently Asked Questions

Answers from your experts in total home living.

How do I maintain my Heat Pump?

Just like your car, a properly maintained & regularly serviced Heat Pump will perform better than a neglected one. A Heat Pump with clogged air filters needs to work harder to provide the same amount of heat as a clean one, and that performance reduction is reflected in the cost to run and the output – and ultimately in your power bill.

Home maintenance is simple enough - to ensure good airflow and to keep it operating at peak efficiency just vacuum the filter from the indoor unit once a month. Also make sure you keep the area around your outdoor unit clear from any plant matter, rubbish or debris. It is also important that you don’t place anything directly on top or around your outdoor unit that may compromise the airflow and in turn compromise its performance.

Take a look at our 'Looking After Your Heat Pump' article for more information.

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