Frequently Asked Questions

Answers from your experts in total home living.

Gas fires, do I need to set up the Wi-Fi?

The newer versions of the Neo, Novo, Ember, Evolve and Linear range all have the capability of connecting to a Wi-Fi and by downloading the Rinnai Fireplace APP can be operated by a smart device. Some of the Rinnai Fireplace range come supplied with the Wi-Fi module pre-installed by our factory and some you require a Rinnai Wi-Fi module to be purchased separately and fitted, either at the time of installation or later.

Instructions are included, however at least pass on all the instruction manuals to the homeowner and they can work it out themselves or go on the Rinnai website for help.