Frequently Asked Questions

Answers from your experts in total home living.

Can I run my Rinnai INFINITY® on a 9 kg gas bottle?

A 9.0 kg cylinder is only capable of delivering a max of around 19mJ/hour.  A Rinnai INFINITY® A26 requires 199mJ/hour. Inadequacy of gas supply will cause frequent error code 11 and the appliance will fail.

The gas from a 9kg bottle is likely to be very dirty and this residue has the potential to block/congest the gas valve and damage the appliance.  As the 9kg bottle will not provide an adequate supply of gas for the appliance, the installation is not compliant. When an appliance is being run in a non-compliant (with the NZ regulations) installation, Rinnai will not accept any warranty on the product.

This question is relevant to these products