Terms and conditions:

Chesters & Rinnai promotion brought to you by Rinnai New Zealand Limited, 105 Pavilion Drive, Airport Oaks, Mangere, Auckland and Chesters Plumbing and Bathroom, 45 Portage Road, New Lynn, Auckland.

Entry deems acceptance of Terms & Conditions:

Purchase any finished Rinnai hot water system from Chesters between the 8^th of September and the 31^st of October 2025 and you receive one entry in the draw to WIN one of FIVE trips for two to the Lexus Urban Polo event in Christchurch on the 21^st of February, 2026.

• Entry is valid with the purchase of a finished Rinnai New Zealand Limited (Rinnai) hot water appliance on a Chesters trade account by either the account holder or their staff member(s). Trading account with Chesters must be within trading terms as of 31^st October, 2025 to be eligible. Chesters commercial contracts are excluded from this promotion. A finished Rinnai New Zealand Limited (Rinnai) hot water appliance includes Rinnai INFINITY ®continuous flow gas water heaters, Rinnai hot water cylinders, and Rinnai Hot Water Heat Pumps. Purchasers can enter as many times as they wish. A Rinnai finished hot water appliance does not include spare parts, accessories or flueing or frames. The Promotion is valid until the 31^st October 2025.
• Winners will be drawn at random and announced at the end of the promotional period. The prize draw will take place within 10 working days from the end of the promotional period. Each winner will be notified by Chesters. Limited to five winners. Approximate promotional prize total worth is $3,000 per person or $6,000 per couple.
• Prize includes the following:
• Return economy flights to Christchurch for two.
• Accommodation for two (twin-share) for two nights at the Crowne Plaza Christchurch.
• Included in the prize are the following activities: Welcome drinks at the Crowne Plaza Hotel, Christchurch. Dinner for two at 5^th Street Restaurant. Two tickets to an exclusive private marquee at the Lexus Urban Polo event including all food and beverages.
• Travel dates:

Travel will be between the 20^th and 22^nd February 2025.

• Prizes cannot be exchanged or redeemed for cash or transferred (i.e.: must remain with the original winner). If you are unable to travel during the period stated (20^th to the 22^nd February 2026) you will forfeit the prize and another winner will be drawn in the same method.
• All entrants’ personal information will be held by Rinnai and Chesters. Entry is deemed to be consent to use the Winner(s) information (name(s) and/or photographs, video etc), given the nature of the competition for reasonable publicity and promotional purposes if required without compensation and copyright will be vested in the Promoter. This then becomes the property of the promoters. Failure to provide all requested personal information may result in the entry being treated as invalid. At the request of the Promoters, all winners agree (without charge) to participate in any promotional activities planned by the promoter.
• The Promoters are not responsible for any stock shortages that may occur during this Promotion. In the event that a qualifying product is out of stock when the customer wishes to purchase it, the customer will be placed on back order for the product. The customer will receive one entry in the draw for the prize with every back order of a finished Rinnai appliance placed by them during the Promotional period.
• The Promoters reserve the right to vary any of the terms of entry applying to this Promotion or to modify, extend, terminate, suspend or reschedule this Promotion at any time at their discretion.
• The Promoter’s decision in relation to any aspect of the Promotion is final and binding on every person who enters, and no correspondence will be entered into.
• Employees of Chesters, Rinnai, and any of their suppliers and immediate families are ineligible to enter. Entrants must be 18 years or over at time of travel. Failure to provide all requested personal information may result in the entry being treated as invalid
• Entrants are only eligible to win one trip. Winners cannot receive more than one trip.
• Neither the promoter nor any other person or party associated with this promotion shall be liable for any loss or damage whatsoever suffered (including but not limited to indirect or consequential loss) death or personal injury suffered or sustained in connection with either participation in this promotion.
• The Promoter reserves the right in its sole discretion to disqualify any individual in which the Promoter has reason to believe has breached these Conditions of Entry or engaged in any unlawful or improper misconduct calculated to jeopardise the fair and proper conduct of the Promotion.
• Rinnai and Chesters shall not be liable for any delay or failure to perform due to any event beyond its control. If for any reason this Promotion is not capable of running as planned including due to infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter, which corrupt or affect the administration security, fairness or integrity or proper conduct of this Promotion the Promoter reserves the right in its sole discretion to suspend, cancel, terminate or modify or recommence. The promoter also reserves the right to postpone or cancel the event if Covid-19 alert levels restrict travel.
• The Promoters may collect personal information about entrants to enable entrants to participate in this Promotion. If personal information is not provided, the entrant may not be able to participate in/be a winner of this promotion. By entering this Promotion, entrants agree that (A) the Promoter may disclose personal information to its related bodies corporate, contractors and agents for the purpose of assisting in the conduct of this Promotion; and (B) the Promoter and its related bodies corporate may retain and use personal information for future marketing purposes in relation to its products, services and offers including sending SMS messages and emails. The participant has the right to access and correct their personal information and to opt out of receiving future communications from the promoter.