Frequently Asked Questions

Answers from your experts in total home living.

What is a zero clearance box?


This is a fireproofing box that isolates the appliance from combustible materials. For the Linear, Evolve, Symmetry and Arriva models, this is integrated into the design of the fire. For the Neo inbuilt, Ember and Compact gas fires, a zero clearance frame or box needs to be purchased in addition to the fire if the installation requires isolation from combustible materials.

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