Delivering a "Touch of Magic" After Sales Service
We know you're going to love your experience with your new Rinnai appliance in your home.
But if for some reason your Rinnai appliance doesn't function as it should and you need a Rinnai Service person to visit your home, we have a team of providers fully trained and equipped with diagnostic tools to service your appliance when you need them.
For work that is deemed not covered by warranty, by the attending service person, there will be a charge for their visit, however depending on the diagnosed fault i.e. installation error, this could then be on-charged to your original installer.
For all work deemed outside core hours (Monday to Friday; 8am – 6pm) a call out fee will be applied (i.e. evenings/weekends), which the price can vary between services providers, so it is important that you ask for this information up front, this call out fee is not covered by warranty.
All ‘no hot water’ situation we guarantee attendance on the next business day or sooner.
[+] Note on use of suppliers in this directory