Delivering a "Touch of Magic" After Sales Service
We know you're going to love your experience with your new Rinnai appliance in your home.
But if for some reason your Rinnai appliance doesn't function as it should and you need a Rinnai Service person to visit your home, we have a team of providers fully trained and equipped with diagnostic tools to service your appliance when you need them.
For work that is deemed not covered by warranty, by the attending service person, there will be a charge for their visit, however depending on the diagnosed fault i.e. installation error, this could then be on-charged to your original installer.
For all work deemed outside core hours (Monday to Friday; 8am – 6pm) a call out fee will be applied (i.e. evenings/weekends), which the price can vary between services providers, so it is important that you ask for this information up front, this call out fee is not covered by warranty.
All ‘no hot water’ situation we guarantee attendance on the next business day or sooner.
[+] Note on use of suppliers in this directory
Rinnai New Zealand has included listings in this directory soley to provide contact details for various service-providers who are known to operate in these industries. Rinnai New Zealand does not endorse, and takes no responsibility for the services of individuals or organisations inlcuded in this directory. You should always seek additional information about any service-provider you are considering, to ensure that they have the skills and expertise necessary for the services you require of them..
Although we have tried to ensure the content on this site is current, accurate and complete, we do not guarantee that such content will be current, accurate or complete when you access it. We will take action, within a reasonable time, to correct any error or inaccuracy which is brought to our attention.