Discontinued Product, please contact 0800 RINNAI for more information

Discontinued Product, please contact 0800 RINNAI for more information

Rinnai Neo Inbuilt Premium Classic (2310/2311)

Rinnai Neo Inbuilt Premium Classic (2310/2311)
Discontinued March 2018 and replaced with the Neo Inbuilt Premium Classic with simple remote

Combining good looks with the latest advances in technology. Impressively it's the first natural draft gas fire available in New Zealand with a greater than 4-star energy rating across all installations.

A major benefit of the Neo's 4.1 star rating is that it won't burn a hole in your pocket. With Neo's advanced design, you'll require less energy to heat your room—which means lower running costs.
A choice of framing options are available, so you can individualise your fireplace to complement your décor.

Flame profile
Click on the YouTube link, this shows the flame profile of a Neo gas fire, on the high flame setting, when running on natural gas (flame profile may vary depending on flue length and gas type). If the flame profile is an important part of the purchase decision, it is always best to view a working model. 


Remote control
Remote control
Electronic ignition
Electronic ignition
Child Lock
Child Lock
Dual Timers
Dual Timers
Thermostat Controlled
Thermostat Controlled
Made in NZ

Suitable for
Living rooms and open plan areas. Heating area 69-107 m² (depending on gas type and where you live in NZ).

  • LPG up to 93 m²
  • NG up to 107 m²

Gas type
Available for Natural Gas or LPG. Specify gas type at time of purchase.
General clearances around the Neo when operating

The appliance must not be installed where curtains or other combustible materials (coffee tables, couches etc.) could come into contact with the fire. In some cases curtains may need restraining. The 1000 mm clearance above is the clearance to the ceiling. The 400 mm side clearance includes side walls.
Diagram showing minimum clearances from the unit when it is operating


NG: 14-30 MJ/h
LPG: 14-27 MJ/h

Output NG

3.24-6.94 kW

Output LPG

2.98-6.04 kW



Energy Star Rating


Data plate Inside the appliance on the front left hand side
Flue: decorative (mock chimney) Natural draft twin-skin flue. An approved 100 mm cowl must be fitted to all installations. Decorative chimney installations require a Rinnai Zero Clearance Box and Flue Kit. Flue dimensions; outer 150 mm, inner 100 mm.
Flue: masonry Rinnai strongly recommends the use of a Rinnai flexiliner flue system (flexi Ø 100 mm). Failure to meet this criteria may result in an unsafe situation. Installation without a flexiliner flue is permissible as long as the chimney is checked for soundness and ability to achieve a good draw.
Gas connection ½ " BSPT, the gas supply terminates inside the heater at the front lower right hand side of the appliance.
Ignition Continuous spark electronic ignition
Noise level 37-45 dB(A)
Power consumption High 50 W, standby less than 3 W
Safety devices Overheat switch, electrical fuse, flame failure sensing system, and power failure protection.
Weight 60 kg
Market release March 2013
Discontinued March 2018 superseded by Neo Inbuilt Premium Classic with simple remote
Compliance ES: Supplier Declaration of Compliance
Declaration Number: 123912011
• Certificate Number: 7707
  Masonry Chimney Mock Chimney
A 865 mm 865 mm
B 660 mm 660 mm
C 359 mm 363 mm
D 62 mm 62 mm
E 691 mm 795 mm
F 589 mm 650 mm
G - 280 mm
H 305 mm 305 mm
I 45 mm 45 mm
J 235 mm 240 mm

This is considered a flush installation, only the frame protrudes from the enclosure (sits out approximately 20 mm from the wall).

Neo Premium Classic frame dimensions


Rinnai Neo Inbuilt Premium Classic

Ducted Gas Heating Service Centre

Ducted Gas Heating Service Centre
Operating 5 days a week, 8am to 5pm, Monday to Friday our New Zealand based customer service centre provides nothing but top quality. If you need to book in a Ducted Gas Heating service, we have a team of providers fully trained and equipped with diagnostic tools to service your appliance when you need them. 

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